The Top 7 Considerations Before Choosing a Chatbot for Your Enterprise

Virtual assistant chatbots are popular with consumers. Chatbots are rising in the B2B space. Yet, for enterprises about to start their journey into the world of chatbots, there is much to consider. In this paper, we explore in depth seven priorities to consider when planning an enterprise chatbot strategy:

1. Start with a business need
2. Decide whether to replace or empower existing apps
3. Glean value from your backend services and stored data
4. Choose your technology stack for chatbot development
5. Select a high-productivity chatbot development solution
6. Craft a human-like user experience
7. Manage the chatbot after creation

We also examine NativeChat—a high-productivity chatbot development platform.