Oracle CX Service ODBC Driver
Select your platform
Table of Contents:
Overview
Progress DataDirect’s ODBC Driver for Oracle CX Service (formerly Service Cloud) offers a high-performing, secure and reliable connectivity solution for ODBC applications to access Oracle CX Service data. Our ODBC driver can be easily used with all versions of SQL and across all platforms - Unix / Linux, AIX, Solaris, Windows and HP-UX. Enjoy real-time analytics, reporting and business intelligence (BI) capabilities with your favorite tools such as Tableau, Power BI, Qlik, Excel, Cognos, Informatica, SAS, Board, MicroStrategy, SSIS, Oracle OBIEE and more.
- Leverage existing SQL knowledge instead of having to learn the Oracle RightNow query language and API
- Unicode enabled on UNIX, Linux and Windows platforms
- Handle data quickly and easily with superior features and tools
Features
Fast
Superfast data loading and extraction that reduces the time and cost of running enterprise infrastructures
Enterprise Features
Secure
Robust
Easy to Use
Versatile
Technical Specifications
Progress DataDirect for ODBC for Oracle Service Cloud Driver
Version 7.1.6
(32- and 64-bit drivers are available for all supported databases and platforms unless otherwise noted.)
ODBC Version Support
- Compatible with ODBC 3.8 applications
Supported Versions
- Oracle RightNow CX API 1.4 against sites using version 20B or later
Operating System Support
AIX (32- and 64-bit)
- AIX, version 7.3 and higher
- AIX, version 7.1 and higher
HP
- HP-UX IPF (32- and 64-bit), 11i version 3.0 (B.11.3x) and higher
- HP-UX PA-RISC (32-bit only), 11i version 3.0 (B.11.3x) and higher
Note: For HP-UX PA-RISC, the 32-bit driver installers work only on 64-bit platforms. Please contact Technical Support if you want to use the driver on the 32-bit platforms.
Linux x86 (32- and 64-bit for AMD and Intel processors)
- Debian Linux x86, version 12.0 and higher
- Oracle Linux x86, version 9.0 and higher
- Red Hat Enterprise Linux x86, version 7.0, 8.0, 9.0 and higher
- SUSE Linux Enterprise Server Linux x86, version 12, 15 and higher
- Ubuntu Linux x86, version 20.04, 22.04 and higher
Solaris (32- and 64-bit)
- Solaris x86, version 10 (Solaris 5.10), 11 and higher
- Solaris on SPARC, version 10, 11 and higher
Note: For Solaris and Solaris on SPARC, the 32-bit driver installers work only on 64-bit platforms. Please contact Technical Support if you want to use the driver on the 32-bit platforms.
Windows (32- and 64-bit)
- Windows (x86), version 10, 11 and higher
- Windows Server (x86), version 2016, 2019, 2022 and higher
Driver/Client Software Requirements
- Java Virtual Machine (JVM): Java SE 8 or higher (LTS version), including Oracle JDK, OpenJDK, and IBM SDK (Java) distributions.
Joelle Andrews
