Bilingual Inside Account Manager - CALA region

WHAT YOU WILL DO IN THIS ROLE:

• Ownership and accountability for ensuring customer retention and growth within the assigned territory and portfolio.
• Manage a healthy relationship with key stakeholders among the assigned set of accounts.
• Ensuring multiple connections are established per accounts from various departments and roles to enable deeper account penetration with diverse Progress products like Sitefinity & MOVEit.
• Understand primary use cases, and utilization patterns & map out proper Progress resources like system engineers or partners in country.
• Maintain long-term relationships by understanding customer’s business and aligning our product's current & future value-driving higher adoption & revenue
• Focused effort in the identification and execution of revenue expansion opportunities within assigned accounts, by distinct upsell and cross-sell motions
• Accurate forecasting of any potential downgrades or churns, and offsetting them with a growth pipeline is an important part of the role
• Manage a healthy and active pipeline to achieve and exceed quarterly/yearly goals.

TO BE SUCCESSFUL IN THIS ROLE, WE NEED SOMEONE WHO HAS:

• Technical software product sales & Latin America market experience
• Bilingual in Spanish and English.  Portuguese is desirable but not required
• Solid communication, listening, presentation, and meeting facilitation skills to interact with technical stakeholders
• Ability to gracefully handle and address customer questions and issues on the fly and to be innovative in solving customer challenges 
• Highly motivated self-starter with the ability to drive business independently 
• Solid working knowledge of SalesForce.com, LinkedIn Navigator, SalesLoft and Microsoft Office tools.
• Excellent time management and organizational skills 
• Solid phone, interpersonal, and communication skills (written and verbal) 
• Motivation to achieve sales targets/goals & comfortable with a quota-based variable compensation

BENEFITS 

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. 
• Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health. 

Progress is proud to be an Equal Opportunity Employer!

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